Physical Therapy FAQ

Questions?

 

Contact our team at

service@baysport.com

 

Do I need a doctor's prescription or referral for physical therapy?

No; California is a "direct access" state, which means that you can obtain physical therapy services without a physician prescription or referral, although some insurance companies continue to require it for billing purposes. If you do have a physical referral, please bring it with you to your appointment.

How do I make an appointment?

It's easy. Simply call any of our clinic locations to schedule an appointment. Visit our Contact page for more information on where we're located and how to get here. To save a little time the day of your appointment, complete our digital patient packet and bring with you to your appointment.

How much time will my appointment take?

Please allow about 1.5 hours for your first appointment. Appointments thereafter should only take about an hour.

 

What should I bring to my appointment?

When you come to BaySport Physical Therapy for your first visit, our front desk staff will ask for the following:

 

  • Your insurance card
  • Driver's License or identification
  • Form of payment (cash, check, or credit/debit card)
  • Physician prescription/referral (if you have one)
  • X-rays or any other results that you may have

 

You will also need to bring/wear appropriate clothing, such as shorts, T-shirt or athletic wear, that will allow access to the affected area of your body. Shower and locker rooms are available.

Do you take my insurance?

As a courtesy to our patients, BaySport will bill private, auto or workers compensation insurance carriers. All major medical plans are accepted. We do not bill secondary insurance companies, third party carriers, HMO or Medicare.

 

BaySport recommends that you verify your medical benefits prior to your first visit. Your insurance company may still pay for your treatment even if we're not in network.

 

The coverage will be different for an out-of-network provider. For patients who are out of network or non-insured, we offer a self pay discount. Please contact us for more information on this program.

 

Our insurance experts are here to help answer your billing questions. Please call 408.395.7300 or email billing@baysport.com.